Finance Monthly January 2020 Edition

2020 marks the end of a crucial decade for the financial services industry, a decade in which we witnessed a lot disruption and positive innovation that brought about new opportunities - not to mention, challenges - for financial institutions. The next decade promises to be even more dynamic. As we look ahead at financial services in 2020 and beyond, here are some of the key trends we can expect to shape the industry. KEY TRENDS THAT WILL SHAPE THE FINANCIAL SERVICES INDUSTRY IN 2020 Marcus Treacher, SVP Customer Success at Ripple 22 www.finance-monthly.com FINANCE & BUSINE SS – FINANCIAL SERVICES TRENDS