30 Finance Monthly. Leadership Special Feature biases and their impact on their ability to perform at their best is an excellent first step. 3. Making ongoing feedback safe, with ways for actively sourcing this, ensures the perspectives and experiences of others are consistently understood. What are some common challenges you’ve observed teams facing when striving for better collaboration and efficiency, and how does your coaching address these? The teams I have coached share common challenges as they operate in highly complex, intense, and rapidly changing environments. Some of the issues that impact a team’s ability to collaborate include: 1. Undefined or unclear purpose, strategy, and processes 2. Lack of trust 3. Blurred roles and responsibilities My team coaching programs consist of supporting the team as a whole and individually. I conduct team sessions in workshops, team meeting observations, assessments, stakeholder interviews, and experiments within the framework of the action plan that we co-create together. Think of team coaching as fitness coaching for the whole team. It will take some hard work, both in the coaching sessions and outside, but the result will be a more nimble team that is “Fit for its Purpose.” Can you share a success story where your coaching significantly impacted an executive’s performance or led a team to achieve exceptional results? I have experienced great success at coaching global executives on navigating corporate culture and processes, as well as crossgenerational leadership and multicultural organizations. Clients seeking to lead strategy and implementation of significant transitions and transformations have leveraged my expertise to ensure human readiness for success. One of my success stories is a Senior Vice President promoted to President of a Hospital and Regional Leader for multiple healthcare organizations. While transitioning to an enormous responsibility scope, this executive struggled with being more strategic, figuring out her new role, and working for the board of directors. I designed a customized coaching engagement with 360 interviews to identify professional growth opportunities and co-created a coaching action plan. Following the coaching engagement, the client, team, board, and sponsoring organization saw growth, enhanced communication, and executive presence, which also played a crucial role as the COVID-19 pandemic emerged. In my client’s words, “Alba’s support and direct feedback helped limit my stress during adapting to a new role and working in the new normal of a global pandemic.” With the shift towards remote work and digital collaboration, how have you adapted your coaching techniques to remain effective in this new landscape? Since I launched my business, I have supported clients virtually worldwide. During the pandemic, remote work became ubiquitous, and most clients use a hybrid model. I use a digital platform and tools that help facilitate coaching sessions, offline work, and communication. Regarding team coaching, I have supported teams virtually and in person, which is more convenient for the workshops. Think of team coaching as fitness coaching for the whole team. It will take some hard work, both in the coaching sessions and outside, but the result will be a more nimble team that is “Fit for its Purpose.”
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